My hypothesis would be that one of the background processes supporting the app entered ghost mode.
Can you try to find it with
ps auxww | grep proxy,
kill that process, and restart the app?
Btw, feel invited to join us on the matrix where these type of issues are brought to us in a more interactive environment: https://matrix.community.radworks.org/
What @NunoAlexandre highlighted is a good first step. Could you also copy the logs to the clipboard and share them here in this thread?
I’m not able to attach/copy logs: this forum page complains that new users can’t attach more than 1 link. I don’t know what that means.
Hi @richburdon, I edited the forum settings so you should be able to attach more links. But just a heads up, our support might be a bit slow around the holidays