Can't Make a Profile on My Mac

[davidpgil]

I am using a Mac and am fully updated. For some reason I cannot create a profile. Please advise.

[davidpgil]

[fintohaps]

Hey @davidpgil

Would it be possible to paste the errors that are showing up in the console?

It would be useful to get more details on what these errors are

[Gregory6997]

working fine on 11.2.1

[dnsokoljuk]

Hello! Can someone connect to my node to check, everything fine or not. Many thanks

address:

hyd3j64ew8mtzfg3j6gy6kxmqph1arsai5jci99bbse7rwu1qm1p7q@167.71.244.40:12345

Please dm me to Discord: Dmytro#5586

[blokku-chan]

@fintohaps

Same thing is happening for me, v 0.1.11

Error:
{
“code”: “create-identity-failed”,
“message”: “Could not create identity”,
“details”: {
“handle”: “blokkuchan”
},
“source”: {
“code”: “UnknownException”,
“message”: “incorrect passphrase”,
“details”: {
“message”: “incorrect passphrase”,
“variant”: “INCORRECT_PASSPHRASE”
}
}
}

[fintohaps]

@blokku-chan: What OS are you on?

[spengrah]

I am getting a very similar (if not the same) error. I’m currently on macOS 11.2.2 (more system specs below) and radicle-upstream 0.1.11.

This is actually the second time I am creating an identity. The first time was a couple weeks ago, before I had updated macOS to Big Sur. I was successful but foolishly lost my passphrase, so here I am again.

Upstream error

{
  "code": "create-identity-failed",
  "message": "Could not create identity",
  "details": {
    "handle": "spengrah"
  },
  "source": {
    "code": "UnknownException",
    "message": "incorrect passphrase",
    "details": {
      "message": "incorrect passphrase",
      "variant": "INCORRECT_PASSPHRASE"
    }
  }
}

System specs

• Macbook Pro 13 inch, 2018
• OS: macOS 11.2.2 Big Sur (just updated a few days ago from Catalina)
• Processor: 2.3 GHz Quad-Core Intel Core i5
• Memory: 16 GB 2133 MHz LPDDR3

Upstream Console

[fintohaps]

If you genuinely lost your passphrase then there’s nothing we can do about it other than start again (this thread covers resetting data Unofficial FAQ for trying Radicle).

For anyone who is running into this without forgetting your passphrase, as much information as possible will help us track this down once and for all. Please try and provide:

• logs from the console and from the network tab
• the version of Upstream you are using
• the OS version you’re using
• if you’re running the application with a terminal, the log output

[spengrah]

UPDATE: I was able to use this script referenced in the Unofficial FAQ for trying Radicle to reset my data and resolve the issue. I’m now set up (and have definitely saved my passphrase this time )